Terms and Conditions


This website is owned and operated by D. Kosnar trading as Kosnar's Picture Framing and Mirrors Shop and is a registered Australian business and as such is regulated by various Australian Government Laws. Javascript must be enabled in your web browser to be able to use the website's features such as placing Orders.

  • By accessing or using this website, you accept all these Terms and Conditions. If you do not accept all of these Terms and Conditions, please do not use this website.
    1. You agree to provide us with accurate personal information for the purchase of any product or service from us.
    2. You allow us to store and use that information for your future transactions and to tell you about any important changes to relevant website functionality.
    3. You agree to our use of cookies as described in our Privacy & Cookies page.
    4. You agree that your placement of an on-line order to Us constitutes your agreement that in the unlikely event that you received a damaged, incorrect or defective item then our Returns Policy will apply.
    5. You agree to Contact Us before returning any item(s) to enable Us to verify and determine the nature of the problem and to establish the appropriate remedy.
    6. Any defect in goods or services purchased or obtained from Us through the website will be processed in accordance with our Returns Policy which is as follows;


Before returning any defective item, please Contact Us and kindly provide us with:
We will determine the best packaging, handling and transportation method for your Return and/or Replacement item and inform you of the details.

Return of Defective Item

If your product (only for items without Special Warranty terms in the product description) turns out to be defective:
- Within 30 days from the date of purchase:
The defective item will be refunded or replaced for free. Return shipping fee reimbursement is up to a maximum of $40.

- After 30 days from purchase:
The defective item will only be replaced or repaired. Return shipping fee will be sole responsibility of customer.

You may mail the item back to us, and We will still try to exchange it for a brand new one where possible. The return shipping costs will be your sole responsibility. We will pay all the necessary shipping fees for the replaced items that we ship to you.

Return of Unsatisfactory Products
If you are not happy with your purchase for any reason, then Contact Us for appraisal and so we can advise you on the appropriate transport/shipping and a full refund or an exchange. If the problem is not a result of our error, you will need to cover shipping costs both ways. And please make sure the item you send back to us is in the original packaging, if possible.

Important Notes:


All original paintings and Limited Editions sold by Kosnar's Picture Framing and Mirrors Shop are guaranteed to be 100% Authentic or a complete money back guarantee is offered. All such items are sold together with a Certificate of Authenticity (COA) protecting your investment. These Certificates will authenticate the item by the Artist/producer of the art and will be signed by the Artist/producer and witnessed by an independant person. All Limited Editions will be accompanied by a uniquely numbered COA and signed by the appropriate Authority to protect your investment.


Full payment is required when purchasing any item, unless an agreement has previously been arranged.
A variety of different payment methods are accepted. These include:
  • Cash and/or credit/debit cards (Mastercard, Visa or American Express) via our in-store FPOS terminal
  • Direct Deposit or Direct Debit Transfer into our ANZ Bank Account - BSB 013-497 Accnt No. 2879-71479
  • Money Orders
  • Personal Cheques (Must be cleared before items are handed over) and
  • Bank Cheques - crossed NOT NEGOTIABLE and made payable to Kosnar's Picture Framing and Mirrors Shop


Delivery/Shipping costs are determined by size, weight and destination of delivery of purchased items. All items are carefully bubble-wrapped and custom boards fitted to ensure they reach you in perfect condition. Generally, the Delivery/Shipping cost for small unframed items will be $15 - $30 depending on destination and insurance throughout Australia. Large or heavy items will be estimated accordingly and all Delivery/Shipping costs will be quoted by our friendly staff and will depend on the weight of the item and the shipping destination. Overseas buyers will be charged the prevailing Market Price for Delivery/Shipping. Please send an Order for an obligation-free quote if you need delivery.

We reserve the right to make changes and/or improvements to these Terms and Conditions.

Any changes to these Terms and Conditions will be posted here.
Last updated: 20 June 2021

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